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Service Promise

Guaranteed Service Standards

When you select Quoject FSN as your facilities partner, every service provider we engage to work on your premises will:

  • Have been through our rigorous registration and quality assurance process, Quoject Assured.
  • Be a fully-registered Australian business, with valid certifications and qualifications and current public liability insurance
  • Have a proven history of reliable service and high-quality workmanship
  • Comply with our expectations on social and environmental responsibility, and the Quoject Quality and Workmanship Code.
Get It Done

Quoject Quality Assured Network (QAN)

Quoject Assured is your guarantee of service quality.

Before any service provider can join the trusted Quoject network, they must provide copies of their company registration, qualifications, certifications and public liability insurance documents.

We record the expiry dates of these documents, and notify service providers when they are close to expiry so that they can provide copies of replacement documents. If we do not receive updated documents before the expiry of the ones we hold, their membership will be placed on hold and we will not engage them to provide any services until we have received and verified their replacement documents.

We also require our service providers to agree to our strict terms and conditions and to observe our code of conduct at all times.

Protect your business now

Project Job Management

At Quoject FSN we utilise cutting-edge simPRO Enterprise software to track and manage all your property and facilities requirements.

The simPRO Enterprise office solution is a speciality software package built for businesses managing complex project and maintenance jobs. It incorporates extensive features for estimating, scheduling, and managing projects and for communicating with service providers in the field – making it easy for us to provide the exceptional service in which we take great pride.

Put your property in safe hands

Customised Service

When you engage Quoject FSN as the facilities partner for your business you can select the specific combination of services you would like us to provide, from our broad range of compliance review, preventative and scheduled maintenance, responsive maintenance or project services.

We will establish communication and reporting systems to match your business preferences, tailor our processes to meet your specific needs and adapt our services to keep pace with the evolving needs of your business.

Put your property in safe hands

Contact

1300 22 55 65

Monday – Friday

8:30am – 5:30pm AEST